Terms of Use

Provider details

The website vaultintel.co is operated by the business trading as “VaultIntel,” tax identification number (AFM): 803131216, telephone: +30 210 444 5371.

This business is referred to below as “VaultIntel” or the “Provider.”

Scope — B2B only

These Terms of Use govern access to and use of the VaultIntel website and services.

The services are provided exclusively to businesses, professionals, and legal entities (B2B).

By using the website and/or commissioning a service, users represent that they act in the course of business or professional activity and have the authority needed to bind the business or organization they represent. Consumer use is not permitted.

If VaultIntel and a customer enter into a separate written agreement, proposal, order form, or service contract, that specific agreement prevails to the extent of any conflict with these Terms.

Services

VaultIntel provides services involving:

Automated e-commerce data enrichment
AI-assisted creation and optimization of product descriptions
Collection of publicly available information (web scraping)
Sample content production

VaultIntel does not act as a legal, tax, accounting, regulatory, business, or investment adviser and, unless expressly agreed in writing, does not undertake legal review, regulatory compliance review, fact-checking, final content approval, content publication, or the management of marketplace, advertising platform, or search engine accounts on behalf of customers.

VaultIntel reserves the right to refuse, suspend, or discontinue a service where the requested work, the data supplied, or customer instructions may breach applicable law, third-party rights, contractual restrictions, or reasonable technical or organizational security and compliance requirements.

Disclaimer regarding AI-generated content

Generated content:

Is provided solely as an assistive draft
Is created using artificial intelligence systems, automated workflows, and/or third-party services
May contain inaccuracies, omissions, inconsistencies, outdated information, or “hallucinations”
Does not constitute legal, tax, regulatory, technical, or other professional advice, or independently verified factual content

The customer bears sole and final responsibility for:

Fully reviewing the accuracy, completeness, and suitability of every deliverable before any use or publication
Verifying technical specifications, ingredients, claims, prices, legal statements, advertising claims, and any other information relating to the customer’s products
Compliance with consumer, commercial, tax, advertising, and other applicable laws
The legality of publishing or otherwise using content in their online store, on marketplaces, on advertising platforms, or elsewhere
Compliance with the policies of marketplaces, search engines, advertising platforms, and other third parties

VaultIntel makes no express or implied warranty regarding:

The accuracy, completeness, or currency of generated content
Merchantability or fitness for a particular purpose
Non-infringement of third-party rights
The maintenance or improvement of search engine rankings
Acceptance or rejection by marketplaces, advertising platforms, or other third parties

VaultIntel is not responsible for:

Financial loss resulting from inaccurate or unsuitable content
SEO penalties, ranking losses, reductions in organic traffic, or related business consequences
Blocking, restrictions, or sanctions imposed by platforms, marketplaces, or search engines
Customer decisions to publish, withhold, modify, or use content

Unless otherwise agreed in writing, the customer must review the deliverables within five (5) business days of their delivery. If no specific, substantiated comments are submitted in writing within that deadline, the deliverables are deemed accepted.

All use of delivered content is at the customer’s sole risk.

Permission to access data and perform web scraping

By requesting a free sample, submitting a URL, XML feed or other dataset, or purchasing a service, the customer expressly grants VaultIntel, solely for performing the agreed service:

Permission to access, retrieve, extract, and process publicly available pages on the customer’s website
Permission to access and process XML feeds, product catalogs, files, or other data structures that the customer provides or makes available to VaultIntel
Permission to use the above data only to the extent necessary to provide the service

The customer represents and warrants that:

They own or lawfully use the website, feed, dataset, or other content made available to VaultIntel, or hold all necessary licenses, permissions, authorizations, and usage rights
VaultIntel’s access, retrieval, extraction, reproduction, processing, and use of those data in providing the service do not infringe intellectual property, database, trademark, confidentiality, or other third-party rights
Such use does not breach the customer’s contractual duties, platform terms, hosting provider terms, or other applicable restrictions
They will not transfer end-consumer personal data or other data unnecessary for the service to VaultIntel unless expressly agreed in advance in writing and supported by a required lawful basis

VaultIntel is not obliged to bypass authentication mechanisms, technical access limits, anti-bot protections, paywalls, or other technical or contractual measures imposed by third parties.

VaultIntel may refuse, suspend, or discontinue the service where it reasonably considers that the requested access or processing could breach applicable law, third-party rights, technical restrictions, or contractual obligations of the customer or others.

Intellectual property

The software, workflows, prompts, methodology, know-how, scripts, templates, technical infrastructure, and related tools or systems used by VaultIntel to provide services are the intellectual property and, where applicable, industrial property of VaultIntel or its lawful licensors.

The customer retains any rights they hold in the data, files, feeds, product catalogs, and other materials they provide to VaultIntel.

Upon full payment of the agreed fee, the customer receives a non-exclusive, perpetual license to use the delivered content solely for their own business purposes, unless otherwise agreed in writing.

VaultIntel does not warrant that delivered content is original, independently protected by intellectual property rights, or free from similarities to pre-existing third-party content.

Without VaultIntel’s prior written permission, the following are prohibited:

Reproducing, reselling, renting, licensing, or otherwise commercially exploiting VaultIntel software, tools, templates, or methodology
Decompiling, reverse engineering, or otherwise attempting to discover how these operate
Using them to develop a competing service or product

Fees and payments

Service prices are published on the website or agreed in writing. Unless expressly stated otherwise, prices exclude VAT and any other applicable taxes, charges, or fees.

Services commence once payment is confirmed, unless otherwise agreed in writing. After work has begun, fees corresponding to work already provided or for which resources have already been committed are non-refundable, except where mandatory law provides otherwise or expressly agreed in writing.

If payment is late, VaultIntel may suspend or discontinue services and withhold delivery of deliverables until full payment is received. Overdue amounts accrue statutory default interest where applicable.

Limitation of liability

To the fullest extent permitted by applicable law, except in cases of wilful misconduct, gross negligence, or other circumstances in which liability cannot lawfully be limited, VaultIntel’s total contractual and non-contractual liability arising from or connected with a particular service or assignment is limited to the net amount paid for that service or assignment.

VaultIntel is not liable for indirect, consequential, special, incidental, or related losses, including lost profits, lost sales, lost data, reputational harm, lost business opportunities, or reduced organic or paid visibility.

VaultIntel does not guarantee specific commercial outcomes, increased sales, increased organic traffic, improved SEO performance, or acceptance of content by third-party platforms.

VaultIntel is not liable for delays, errors, interruptions, or restrictions caused by third-party services, including hosting providers, AI APIs, e-commerce platforms, marketplaces, search engines, and advertising platforms.

VaultIntel is not liable for the customer’s use, publication, republication, modification, or exploitation of deliverables after delivery or acceptance.

A. Customer indemnity in favor of VaultIntel

The customer agrees to defend, indemnify, and hold harmless VaultIntel, its operator, partners, agents, and subcontractors against any claim, demand, loss, administrative fine, liability, expense, or cost, including reasonable legal fees, arising out of or relating to:

The customer’s lack of rights, title, permission, or authority concerning data, feeds, websites, or other material supplied
Infringement of third-party rights
Inaccurate, misleading, or unlawful data, claims, descriptions, or instructions supplied by the customer
Publishing or using deliverables without the required customer review and approval
The customer’s unlawful transfer of personal data to VaultIntel

B. Confidentiality

Each party must keep confidential and must not disclose to third parties, without the other party’s prior written permission, any non-public commercial, technical, organizational, or financial information received during the cooperation.

This obligation does not apply to information that:

Was already lawfully known to the receiving party
Is or becomes publicly available through no fault of the receiving party
Is lawfully disclosed under a mandatory legal provision or order of a competent authority

This confidentiality obligation survives the end of the cooperation.

C. Data protection

VaultIntel processes personal data in accordance with the data protection laws in force and its Privacy Policy.

The customer must not send VaultIntel personal data unnecessary for provision of the service.

To the extent that VaultIntel processes personal data on behalf of the customer as a Processor, the parties must enter into a separate Data Processing Agreement (DPA) where legally required.

Termination or suspension

VaultIntel may immediately suspend or discontinue services without liability if:

These Terms or a specific customer agreement are breached
False, inaccurate, or misleading information or data are supplied
The requested use, access, or processing breaches or may reasonably breach law, third-party rights, or contractual obligations
Amounts due are not paid on time
The customer transfers data or gives instructions that create a material legal, regulatory, technical, or operational risk for VaultIntel

Existing payment obligations, fees for services already delivered, and other claims arising up to the time of suspension or termination remain fully payable.

Changes to these Terms

VaultIntel reserves the right to change these Terms at any time. Changes take effect when posted on the website and apply to future website use and new service engagements. They do not retroactively affect specific agreements or services already agreed, unless otherwise agreed in writing.

Governing law and jurisdiction

These Terms are governed by Greek law and applicable European Union law.

The courts of Athens, Greece, have jurisdiction over disputes.

Contact

For legal or contractual matters:

Email: hello@vaultintel.co
Telephone: +30 210 444 5371

Any notice, statement, or communication relating to these Terms may also be sent electronically to the most recently notified email address of each party and will be deemed duly received if successfully sent, unless proven otherwise.